What disputes will the PRTB deal with?

What disputes will the PRTB deal with?

These are some examples of the issues the PRTB will deal with but other matters may also be dealt with:

  • Refund or retention of deposits
  • Breaches of tenancy obligations (by either landlords or tenants)
  • The charging of rents above market rent
  • Timing of rent reviews
  • Failure to follow the correct procedure to terminate a tenancy
  • Invalid reason for terminating a tenancy
  • Termination notices
  • Tenants and sub-tenants remaining in occupation despite receiving a valid termination notice
  • Claims for costs and damages from either the landlord or the tenant arising from failures by either party to comply with their obligations
  • Claims for costs or damages or both by a landlord or tenant claiming improper termination of a tenancy
  • Failure to comply with a determination order made by the PRTB
  • Penalisation of tenants by landlords, e.g. for referring a dispute to the PRTB
  • Claims for rent arrears or other charges

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