Tenants have certain rights in relation to their tenancy. These include the right to:
- Quiet and peaceful occupation of the dwelling
- Obtain contact with the landlord or agent at all reasonable times
- Reimbursement for reasonable expenditure on any repairs carried out by them for which the landlord was responsible
- Refer a dispute to the PRTB relating to the tenancy and not be penalised by the landlord for doing so
- Be charged a fair market rent
- After each 12 months of a tenancy, tenants, as well as landlords, can seek a rent review.
- Reviews can take place no more frequently than once a year unless there has been a substantial change in the nature of the accommodation in the interim.
- Tenants must be notified in writing of the revised rent at least 28 days before it is due to take effect. Tenants who consider that the new rent is above the going market rate can refer the matter to the PRTB before it is due to take effect or within 28 days from the receipt of the notice, whichever is the later.